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Bayelsa Electricity Distribution Company

Power that reaches
every home in Bayelsa.

From the creeks to the city — we distribute electricity with the reliability, transparency and care every community in Bayelsa State deserves.

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Feeder maintenance — Yenagoa Zone, Sat 18 Jul, 8am–2pm New connections now open in Ogbia LGA Report faults instantly via WhatsApp: 0800 BYEDC HELP Prepaid meter recalibration ongoing across Southern Ijaw Feeder maintenance — Yenagoa Zone, Sat 18 Jul, 8am–2pm New connections now open in Ogbia LGA Report faults instantly via WhatsApp: 0800 BYEDC HELP Prepaid meter recalibration ongoing across Southern Ijaw
Est.

Formed to modernise electricity distribution and put Bayelsa on the national power map.

Who we are

A distribution company built for Bayelsa's terrain — and its people.

Bayelsa Electricity Distribution Company (BYEDC) manages the delivery of electricity across Bayelsa State — from dense urban feeders in Yenagoa to riverine communities that have waited decades for stable power. We exist to close that gap, safely and transparently.

Our network engineers, customer care teams and field technicians work as one operation: distributing power, maintaining infrastructure, and standing behind every customer who depends on us to keep the lights on.

Mission

Reliable power, fairly delivered

Distribute electricity safely and efficiently to every home, business and institution in Bayelsa State.

Vision

Bayelsa, fully powered

To be the most trusted electricity distribution company in the Niger Delta by 2030.

Our core values

Every connection runs on four commitments

They govern how we build, maintain and answer for the network — not slogans, but the standard we're held to.

Respect

We treat every customer, employee, and stakeholder with dignity, fairness, and professionalism.

Integrity

We uphold transparency, honesty, and ethical conduct in every service we provide.

Accountability

We take responsibility for our actions and remain committed to delivering reliable service.

Engaged Team

Our dedicated workforce collaborates to power communities and improve customer experiences.

What we do

Everything a connected customer needs

From new connections to fault reporting, our services are built around one thing: keeping you powered with minimal friction.

Electricity Distribution

Feeder-level delivery across all eight LGAs, monitored and maintained around the clock.

Learn more

Metering Services

Prepaid and postpaid meter installation, testing and recalibration on request.

Get metered

New Connections

Apply online, track your application, and get connected without office visits.

Apply now

Fault Reporting

Report outages and faults instantly through the portal, WhatsApp or call centre.

Report now

Customer Support

Multichannel care — call centre, live chat, WhatsApp and walk-in service centres.

Talk to us

Billing & Payments

Pay bills, top up prepaid meters and view usage history from any device.

Pay a bill
Customer experience

Manage your account without the queue

Every task that once required a branch visit now takes minutes from your phone.

1

Pay bills instantly

Card, bank transfer or USSD — receipts sent immediately.

2

Request a service

New connection, meter upgrade or relocation, tracked end to end.

3

Report an outage

Pin your location and get a status update as crews respond.

4

Self-service, always on

Check usage, download statements and update details anytime.

My BYEDC
PREPAID METER BALANCE
₦ 8,240.00
Last top-up₦5,000 · 3 days ago
Meter number04 2210 8834
Service centreYenagoa Central
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Innovation & technology

A network that reports on itself

We're investing in infrastructure that tells us where it's weak before customers have to.

Smart metering rollout

Remote-read prepaid meters replacing estimated billing zone by zone.

Digital customer platforms

One account for billing, faults and service requests, on web and mobile.

Infrastructure modernisation

Feeder upgrades and transformer replacement across ageing zones.

Data-driven service

Outage patterns analysed to plan maintenance before failures happen.

Contact & support

We're reachable — really

Emergency & fault reporting
0800 BYEDC HELP

Available 24/7 for power emergencies and safety hazards.

Head Office

Otita street, Off New Commissioners Quarters Road, Opolo, Yenagoa Bayelsa State

Customer Care

care@byedc.ng  ·  Mon–Sat, 8am–6pm

Service Centres

Yenagoa